Shipping policy

Shipping Policy – EUTHERAPY

Welcome to EUTHERAPY. We are committed to delivering your wellness products safely and efficiently across India.

Order Processing

  • All orders are processed within 24–48 business hours after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery timelines across India:

Location Estimated Delivery Time
Metro Cities 3–6 Business Days
Tier 2 & Tier 3 Cities 4–8 Business Days
Remote Locations 5–10 Business Days

Delivery times may vary due to courier availability, weather conditions, or high order volumes.

Free Shipping Across India

We proudly offer FREE SHIPPING on all orders across India.

No hidden charges. No extra shipping fees.

Cash on Delivery (COD)

  • COD is available on eligible pin codes across India.
  • Orders may require confirmation via call, SMS, or WhatsApp before dispatch.

EUTHERAPY reserves the right to cancel unverified or suspicious COD orders.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier partner details
  • Live tracking link via Email/SMS/WhatsApp

Please allow up to 24 hours for tracking updates to reflect.

Delayed Deliveries

While we aim for timely delivery, delays may occasionally occur due to:

  • Logistics issues
  • Public holidays
  • Weather disruptions
  • High seasonal demand

We appreciate your patience and understanding.

Incorrect Address & Delivery Issues

Customers are requested to provide accurate shipping details.

If delivery fails due to:

  • incorrect address,
  • unavailable recipient,
  • or repeated failed attempts,

re-shipping may not be possible until verification is completed.

Damaged or Tampered Packages

If your package appears damaged or tampered with:

  1. Record an unboxing video immediately.
  2. Contact our support team within 24 hours of delivery.
  3. Share your order details and proof for quick assistance.

International Shipping

Currently, EUTHERAPY ships only within India.

Contact Us

For any shipping-related questions or support:

EUTHERAPY Support Team
Email: support@eutherapy.in
Working Hours: Monday – Saturday | 10 AM – 7 PM IST

EUTHERAPY
Relief. Recovery. Renew You.